Last updated: February 2026
Information We Collect
When you place an order, we collect:
- Your name and email address (provided via Stripe checkout)
- Delivery address for your order
- Order details and preferences
How We Use Your Information
We use your information to:
- Process and fulfill your order
- Send order confirmations and updates
- Contact you regarding your order if needed
Third-Party Services
We use the following third-party services:
- Stripe - Payment processing. Your payment information is handled securely by Stripe and is never stored on our servers. View Stripe's Privacy Policy
Data Retention
We retain order information for accounting and customer service purposes. You may request deletion of your data by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
Contact Us
For any privacy-related questions or requests, please contact us at admin@shefs.co.uk